Council Promotes StayPrivate Service

As part of the Scamnesty drive to tackle scams and to protect vulnerable consumers, the Consumer Advice Centre of Cardiff Council’s Trading Standards is promoting their StayPrivate online service.

StayPrivate is a free and easy way of reducing the amount of unwanted mail and sales calls by bringing various marketing opt-out services together.

It’s a service offered by the Consumer Advice Centre in Bridge Street all year round, and allows consumers to register for the Mail Preference Service (MPS), Telephone Preference Service (TPS), and the Fax Preference Service (FPS)

In order to register, a consumer simply has to visit the office at 71 Bridge Street, Cardiff between 9am and 4:30pm, Mon-Fri.

Cardiff Council’s head of Regulatory and Supporting Services, Dave Holland, said: “We are receiving an increasing number of complaints about misleading mail shots and silent phone calls, along with mail and telephone scams.  One of the simplest ways to avoid these, and not get caught out, is to sign up to our telephone and mailing preferences service.”

“We also concerned about email phishing scams and are advising people to be extra careful with their email addresses and never ever give out personnel details especially bank details and passwords online or over the phone.”